Frequently Asked Questions
Find answers to the most commonly asked questions about Velvet Vixens, South Africa's premier escort directory. From creating listings to account verification, learn everything you need to know about our platform.
Can't find what you're looking for? Contact our support team for assistance.
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About the Platform
Velvet Vixens is a platform that facilitates connections between escorts who offer adult services and potential clients in South Africa. We serve as a directory and advertising platform, not a direct provider of escort services.
Velvet Vixens is strictly for individuals 18 years or older. The platform is designed for adult service providers who wish to advertise their services and clients looking to connect with these providers. All users must comply with our Terms of Use and Privacy Policy.
Age Verification
All users of Velvet Vixens must be at least 18 years old, whether you are an escort advertising services or a client browsing our directory. This is strictly enforced through our verification processes.
For escorts listing their services, we implement verification procedures that may include:
- Submission of government-issued ID
- Photo verification
- Other verification methods as deemed necessary
For clients, we require age confirmation upon entry to the website. We reserve the right to implement additional verification measures if necessary.
We take age verification very seriously. Any accounts suspected of misrepresenting age will be immediately suspended pending investigation. If confirmed, the account will be permanently terminated, and we may report the violation to relevant authorities. If you become aware of any underage individuals using our platform, please report this immediately.
For Service Providers
To create a listing:
- Create a free account
- Select "Edit Profile" on the navigation menu
- Fill out your profile information if not already provided
- Upload high-quality images or videos (ensure you have rights to use all media)
- Select a profile picture from your uploaded media
- Select the show profile button to become visible on the website
- You can hide your profile or change your online status at anytime
Ready to get started? Register now to create your profile.
We offer several tiers of accounts:
- Standard Profiles: Basic visibility in our directory with a media limit of 10 images and 3 videos
- Premium Profile: Enhanced visibility, appears before standard listings, and includes special badge and profile card. Media limit of 50 images and 10 videos.
- Featured Profile: Top placement in search results, homepage exposure, and distinctive styling. All features from lower tiers.
Want to upgrade your visibility? Learn more about our premium profiles.
The following content is strictly prohibited:
- Content involving or suggesting individuals under 18
- Content promoting illegal services in South Africa
- Content depicting non-consensual activities
- Misleading or deceptive information
- Images or videos without proper rights or permissions
Listings violating these guidelines will be removed, and repeated violations may result in account termination.
Our verification process helps build trust with clients. To become verified, you'll need to submit identification documents proving your age and identity, complete a photo verification process, and potentially provide additional verification as required. Verified escorts receive a special badge on their profile and often receive more inquiries due to increased trust.
Verification is included with our premium profiles. Contact us to get verified today!
For Clients
Each escort listing includes contact information provided by the service provider, which may include phone numbers, email addresses, or messaging options. We recommend always communicating clearly about expectations, boundaries, and arrangements before meeting. Remember that all arrangements are between you and the service provider; Velvet Vixens is not involved in these arrangements. Prostitution is illegal in South Africa and we do not condone or facilitate illegal activities. We encourage all users to comply with local laws and regulations.
Platforms that involve user generated content are often abused by nefarious acotrs to scam unsuspecting individuals. We recommend looking for:
- Verification badges on profiles (these escorts have completed our age verification process)
- Clear, non-stock photos
- Detailed descriptions that seem authentic
While we strive to maintain a platform with genuine listings, we cannot guarantee every aspect of each listing. Always exercise proper judgment and caution.
We take privacy seriously. We do not require clients to create accounts to browse listings. If you choose to create an account to access additional features, your information is protected according to our Privacy Policy. We implement security measures including encryption and secure servers to protect your data. We recommend using discretion in your communications with service providers and being aware of your own privacy practices when using our site.
Privacy & Data
We collect several types of information, including:
- Personal Identification Information: Name, email address, phone number, and verification documents for service providers
- Profile Information: Photos, videos, service descriptions, rates, and location information provided by escorts
- Account Information: Login details, password (encrypted), and account preferences
- Usage Data: Information on how you interact with our website
- Device Information: Browser type, device type, and operating system
Yes. Under the Protection of Personal Information Act (POPIA), you have the right to request correction or deletion of your personal information. To exercise this right, please contact our support team. Note that some information may be retained for legal or administrative purposes, even after account deletion.
Payments & Billing
We accept various payment methods for listing fees and premium services, including EFTs, e-wallets and PayShap. Note that we only process payments for advertising services on our platform, not for escort services themselves. Learn more about our premium options and promotional features.
All fees for listings and premium services are generally non-refundable unless otherwise specified. If you believe you have been charged in error or have concerns about a payment, please contact our support team within 7 days of the charge.
To learn more about our subscription options, visit our premium services page.
Yes. We use industry-standard security measures to protect your payment information. We do not store complete credit card details on our servers. All payment processing is handled through secure, PCI-compliant payment processors.
Ready to enhance your profile? Check out our promotional offerings for maximum visibility.
Contact & Support
You can reach our support team through several channels:
- Email: velvetvixensza@gmail.com
- Whatsapp: 061 719 4581
- Visit our contact page for more options
We aim to respond to all inquiries within 24-48 hours during business days.
For premium account inquiries, please visit our premium signup page.
If you encounter content that violates our Terms of Use or have concerns about a user's behavior, please contact our support team directly. Please provide as much detail as possible to help us investigate properly. We take all reports seriously and will take appropriate action based on our findings.
Still have questions? Contact our support team or check our Terms of Service and Privacy Policy.
Ready to join Velvet Vixens? Register now or learn about premium features.
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